Privacy Policy
Last updated: 8 August 2026
This Privacy Policy explains how Launzy Technology Private Limited (“Layyr”, “we”, “us”) collects, uses, and protects your information when you use our apps and services. By using Layyr, you agree to this policy.
Information we collect
- Account details — your name, phone number, and email address.
- Address & location — the delivery addresses you save and, with your permission, your device’s location, so we can serve you at the right place.
- Order information — the services you request, schedules, and related notes.
- Payment information — processed securely by our payment partner; we do not store your full card details on our servers.
- Device & usage data — app version, device type, and diagnostic logs that help us keep the service reliable.
How we use it
- To provide, schedule, and fulfil the services you request.
- To process payments and send you order updates and receipts.
- To provide customer support and respond to your requests.
- To keep the service secure, prevent fraud, and meet our legal obligations.
- To improve our products and understand how they’re used.
How we share it
We do not sell your personal information. We share it only with:
- Service providers who help us operate (for example, payment processing, messaging, cloud hosting, and mapping), bound to protect it.
- Our field and service partners, limited to what they need to complete your order.
- Authorities where required by law, or to protect our rights and users’ safety.
Data retention
We keep your information for as long as your account is active or as needed to provide the service, comply with our legal and tax obligations, resolve disputes, and enforce our agreements.
Security
We use industry-standard safeguards to protect your information. Sensitive credentials are encrypted, and access is restricted to those who need it. No method of transmission or storage is perfectly secure, but we work continuously to protect your data.
Deleting your account & data
You can request deletion of your account and associated personal data at any time. Email ping@getlayyr.com from your registered address, or write to us at the address below.
We will verify your request and delete your data within 30 days, except information we are required to retain for legal, tax, or fraud-prevention reasons.
Your rights
You may access, correct, or request deletion of your personal information, and withdraw permissions such as location access from your device settings. To exercise any of these, contact us using the details below.
Children
Layyr is intended for adults. We do not knowingly collect personal information from anyone under 18.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected here with a revised “last updated” date.
Contact us
Launzy Technology Private Limited
K402, Ajmera Infinity, Neeladri Road Phase 1, Electronics City, Bengaluru, Karnataka 560100, India
ping@getlayyr.com